Return Policy

Returns
We have a 30 day return policy. If it has been more than 30 days, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. 


If you’ve done all of this and you still have not received your refund yet, please contact us at lbaker@theburnstation.com.

Shipping
To return your product, you should mail your product to:

The Burn Station

Baker Custom Services LLC

939 Orchard St, Rochester PA 15074, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.